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  • Customer satisfaction and switching barriers: Effects on repurchase intentions, positive recommendations, and price tolerance [2009]

    Category:
    Artículos
    Authors:
    Ana Belén del Río Lanza , Rodolfo Vázquez Casielles , Leticia Suárez Álvarez
    Date:
    01 of January of 2009
    It Is a Part of:
    Journal of Applied Social Psychology